Frequently Asked Questions

Question 1
How do I pay for my service?

Answer
We accept cash, or credit cards. Checks not accepted.
Use our online payment tool.

Question 2
Why must I pay a deposit?

Answer
A non-refundable deposit is required to secure any appointment. Why? Once a client books an appointment, we turn other customers away for that day. In our experience, 99% of customers that put a deposit down show up for the appointment. Our deposit policy is detailed here.

Question 3
Can you pick up and/or deliver my car to me?

Answer
Our business insurance does not cover us to pick up and deliver customer cars.

Question 4
Are you insured?

Answer
Yes. We carry Garage Liability, and Garage Keepers Liability coverage.

Question 5
Does Auto Armor Pro remove old window tint?

Answer
We remove old tint only if Auto Armor Pro has been hired to install new tint in its place. We charge $100/hr to remove your old tint.


Terminology

VLT %:
VLT = Visible Light Transmission. This represents the amount of visible light that gets in through either the film or both the film and window combined. A lower VLT% (eg. 20%) means the darker the tint will be, and a higher % (eg. 50%) means the tint will be lighter.

The tint shade must not exceed (be darker than) the VLT % listed in the state tint law chart.

Windshield AS-1 Line:
Entire windshields cannot be tinted in any state legally. The AS-1 line is 4 – 6 inches from the top of the windshield that can be tinted.